Orthopaedic Surgery Specialists Orthopaedic Surgery Specialists
Top

Patient Outcomes

We track OUR outcomes.

OSS is committed to giving YOU the best health outcome and the best patient experience.

 Our advice on how to pick a doctor:

  1. Find out what other patients are saying. Talk to them directly or skim online reviews to get their opinion, a subjective understanding.
  2. THEN, look at the doctor’s actual objective scores.

We want to be objective about how we have helped our patients.

Since 2020, OSS has used OutcomeMD, a HIPPA compliant, and smart software that tracks patients’ health outcomes.

Before your procedure or surgery at OSS, OutcomeMD will text or email you a set questions (called an assessment) that are specific to your condition.  OutcomeMD will take your answers and then compare it to thousands of other Patient Reported Outcomes (PRO) measures.  OutcomeMD will again email or text you a set of questions after you have had your treatment (surgery, procedure). 

Once you’ve answered each assessment, OutcomeMD will give you a score to let you know how your outcome compares to others.  This score is objective because the score compares your response to thousands of other responses. At the bottom of your screen (right side), click Patient Results to view our patients’ outcomes after surgery at our surgery center. 

Are you getting better or worse?

  • We, your doctors and medical team, can now access information on how you are responding to the surgery or procedure beyond the post-treatment follow-up visits.
  • If we get notified that your responses are “atypical” and are signaling urgency for where you are in your recovery timeline, then our medical team will reach out to you.
  • You, as the patient, get more comfort knowing we are tracking your outcome beyond the traditional norm. 
  • The best part is that you can also post your positive health outcome on your social media or to a review website if you'd like!  

How It Works?

1. Once you elect to have surgery at OSS ((this service is available when we use the surgery center), OSS will then send you a text or email so you can get set up on OutcomeMD. 

2. Before your procedure, you’ll then set up your profile and answer the first survey on OutcomeMD. Answer honestly so our medical team knows how you were feeling before the procedure. This first survey sets the baseline of how much pain you had before the treatment.

3. As you recover, you will get more texts and emails from OutcomeMD. We will use your responses to fine tune your recovery plan. Plus, if you tell us in OutcomeMD that you are suffering, then our medical team will contact you - we are here to help and ensure your recovery is in the norm.

4. At any time, you can log in to see how you've scored. You can also add any event to your unique timeline by scrolling down - we'll be able to see and review these alongside with you!

Book an appointment with an OSS Specialist

Read What Our Patients Say

  • “I think Orthopedic Surgery Specialists group is the best group for orthopedic surgery. Over the years, before OSS, I had two knee surgeries, a shoulder surgery, and a foot surgery with different doctors and at different facilities. So I have had a lot of orthopedic experience. I discovered OSS this summer after a MRI revealed I had a broken hip. Dr. ... ”
    - Janet L.
  • “OSS professionals were the best possible expert guides to my recovery. They were compassionate and effective, and I am so grateful to have them as my health care providers. I highly recommend them especially for those who need hand and wrist physical therapy. ”
    - Iiona
  • “Dr. Jeter is by far one of the greatest doctors I have ever worked with. She is a great listener, trusts her patients, and is positive and proactive. I am grateful she is my pain management doctor!! ”
    - Marnee T.
  • “Hallie, David, Hanook. Ashlee and Jessie worked with me and they were all very professional and conscientious. (ney listened to all my wrist. complaints and they would make sure my wrist would feel better, When I first came to therapy I was doubtful that it was going to help my wrist, I'm glad to say I was wrong, all the mentioned therapists made a ... ”
    - Rosa D.
  • “The PA Vaz Galstjan treated my son very well when he came in for a fractured elbow. He was very quick to get a diagnosis…his skills for patient care were excellent! ”
    - Jerald P.
  • “I was suffering from an excruciating lower back pain that prevented me from doing any movement, except for standing and walking. After getting an MRI I was told by my Orthopedic Surgeon I had a 7mm herniated disc on my L5, Physical Therapy would not help, and my only options were to either get an epidural injection for a temporary pain relive or another ... ”
    - Anashe M.