Care Coordination
From the moment you book your appointment with OSS, our different teams work diligently together to coordinate your care. We have:
- staff to get your appointment set up, get you registered, and to check your insurance.
- medical assistants and imaging technologists who are ready to get you clinically ready so you can meet with the providers. This group will help the provider with imaging, braces, casting and medications.
- dedicated surgery coordinators who will guide you through the entire surgery and recovery if that is your treatment plan.
Care coordination also means that our OSS medical doctors and our OSS physical and hand therapists will work closely together so your recovery is synchronized.
We are ready to help with your orthopaedic surgery or interventional pain management procedure when you are.
- Work with our friendly and professional team, which includes a specialized board-certified doctor, a surgery / procedure coordinator, a nurse, and our team of Physician Assistants and Nurse Practitioners. If referred to therapy services, you’ll work with doctors of physical therapy or with licensed occupational therapists focused on the hand, wrist, and elbow.
- At-home guides, tools and resources so you know what to expect for your procedure and recovery.
- We use safe and modern techniques for our procedures in our accredited surgery centers and hospitals.
- Committed to your after-procedure care.
- Coordinated care with our physical or hand therapy so you regain function and get to do the things you love.
- We track the outcomes of our patients BEYOND the routine so we can make sure our patients have a safe and healthy recovery.
Book an appointment with an OSS Specialist


Read What Our Patients Say
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“A talented & sympathetic surgeon, Dr. Falkinstein takes his time with you, explaining your MRI and options in detail. When I opted to go straight to surgery because of my pain level and severity of disc displacement, he got me in within a week! ”- Nicole B.
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“St. Joseph ER recommended this practice….I was grateful they (OSS) got me in to see someone within a day of my request. Katie Wong PA was great. She listened and performed the exam mindful of my being in pain. ”- Margie
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“Now, November 2016, Dr. Mark Mikhael operated on my right foot. He also was a top surgeon. He spent alof of time going over everything with me before surgery in the office. My foot is healing quickly! ”- Janet L.
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“I heartily recommend OSS Elite for anyone with carpal tunnel syndrome or any other hand problem (mine was arthritis in my wrist). The outstanding therapists there are so precise and knowledgeable, fully explain what each exercise does, give excellent training on changes to make in daily life movements, and make sure that each patient knows exactly how to ... ”- Peter L.
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“My visit with Dr. Feldman was wonderful. He was very thorough (and) explained what the cause of my back pain might be. ”- Maragaret
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“Excellent experience with the clinic. ”- Paymon B.