Top

Checklist for Appointment

Best is to review so you are at ease

  1. Registration Forms.  Be sure to complete the registration or safety forms if you are coming in for a new service or if you are new patient.    
     
  2. Your photo ID. This can include a driver’s license, a REAL ID, or a passport.     
     
  3. Your Health Insurance Card and Credit Card. If you are using health insurance, you’ll need to bring the physical health insurance card. Regardless if you are using health insurance or self-pay (using no insurance), you should bring an active credit card (American Express, Visa, Mastercard, Care Credit, Discover, Care Credit) to handle any fees (c-o pay, co-insurance, deposit, outstanding balance).  If there is a fee, OSS requires you pay before you see the provider or receive service.    
     
  4. Medications: Bring a list of the medications and the dosage (strength) you are are currently taking.  Just double check that you include this information in your registration forms.    
     
  5. Coming in for Orthopaedics or Pain Management? 
    • Imaging.  Bring any X-ray, MRI, or CT Scan you may have that is related to your injury.  Sometimes, another provider may have requested that you get an X-Ray, CT Scan, or MRI of the body part that is causing you pain. If you did, please bring the image on a CD with the report from the radiologist (applies to MRI, CT Scan).
    • Clothing.  Dress in a way that will allow OSS to best evaluate your injury. Try to avoid wearing clothing with metal.  Gowns will be available if necessary.
  6. Coming in for Therapy Services? 
    • Physical Therapy.  Know that most insurances requires a prescription for a referral from your physician in order to bill your insurance. In the state of California, physical therapy has limited direct access laws, which means you may see a licensed physical therapist without a prescription from your physician for up to 12 visits or 45 days, whichever comes first. After that time, you will need to see a physician in order to continue with physical therapy, regardless of insurance type or self-pay (no insurance). However, your health insurance may or may not cover your visits without the prescription. We would be happy to check if your insurance requires a prescription or not. 
    • Hand Therapy.  For Occupational Therapy/Hand Therapy, a prescription is required to be seen by a licensed occupational therapist regardless of insurance type or self-pay. 
    • Chiropractic Care.  You are required to have a prescription for this service. 
    • Clothing. For physical therapy or chiropractic, please wear shorts, sweats, and t-shirts. For hand therapy, please wear short sleeve t-shirts.
  7. Coming in for MRI, CT Scan, or DEXA Bone Density Scan? 
    • Read the checklist and safety forms for the imaging you’ll be getting.  
       
  8. Know where to find our office.  
     
  9. Know our office policies

More Resources

Read What Our Patients Say

  • “Dr. Korchek is amazing. I can’t say enough about him. He was informative and honest and put me at ease explaining everything, ”
    - M.C
  • “Dr Shahan Yacoublan is one of the best doctors I've ever dealt with, he performed a hip replacement on me and everything went extremely wall. I was walking with a walker the same day, with a cane in two weeks and by the fourth week I was on my feat without any assistance. I recommend him if you are looking for an excellent surgeon that cares about his pa ... ”
    - Edward C.
  • “I was expecting a big cold medical office but got a warm intimate welcome from the staff…They were well staffed: My son got x-rays done promptly. I feel very confident in Dr. Moses and when my son needed a custom splint, (they) were able to make it right away on the premises. ”
    - Andrea
  • “Two years since I had both knees replaced and all is good! I believe I left a very positive review not long after, so this is basically a repeat of that. Dr Shahan Yacoubian does the knee replacements, and he knows what he is doing. His staff is great too and their physical therapy center next door is top notch! They were great! Didn't push too hard to ... ”
    - Marc S.
  • “Excellent experience with the clinic. ”
    - Paymon B.
  • “Dr. Falkenstein has performed 2 lower back microdiscectomies in the past with excellent results. I've seen other doctors since the surgeries and they have all commented on the excellent work performed by Dr. Falkenstein. I am going back for fusion surgery soon and feel very comfortable with him performing this surgery. I've also had questions pop up ... ”
    - Russel L.