Checklist for Appointment
Best is to review so you are at ease
- Registration Forms. Be sure to complete the registration or safety forms if you are coming in for a new service or if you are new patient.
- Your photo ID. This can include a driver’s license, a REAL ID, or a passport.
- Your Health Insurance Card and Credit Card. If you are using health insurance, you’ll need to bring the physical health insurance card. Regardless if you are using health insurance or self-pay (using no insurance), you should bring an active credit card (American Express, Visa, Mastercard, Care Credit, Discover, Care Credit) to handle any fees (c-o pay, co-insurance, deposit, outstanding balance). If there is a fee, OSS requires you pay before you see the provider or receive service.
- Medications: Bring a list of the medications and the dosage (strength) you are are currently taking. Just double check that you include this information in your registration forms.
- Coming in for Orthopaedics or Pain Management?
- Imaging. Bring any X-ray, MRI, or CT Scan you may have that is related to your injury. Sometimes, another provider may have requested that you get an X-Ray, CT Scan, or MRI of the body part that is causing you pain. If you did, please bring the image on a CD with the report from the radiologist (applies to MRI, CT Scan).
- Clothing. Dress in a way that will allow OSS to best evaluate your injury. Try to avoid wearing clothing with metal. Gowns will be available if necessary.
- Coming in for Therapy Services?
- Physical Therapy. Know that most insurances requires a prescription for a referral from your physician in order to bill your insurance. In the state of California, physical therapy has limited direct access laws, which means you may see a licensed physical therapist without a prescription from your physician for up to 12 visits or 45 days, whichever comes first. After that time, you will need to see a physician in order to continue with physical therapy, regardless of insurance type or self-pay (no insurance). However, your health insurance may or may not cover your visits without the prescription. We would be happy to check if your insurance requires a prescription or not.
- Hand Therapy. For Occupational Therapy/Hand Therapy, a prescription is required to be seen by a licensed occupational therapist regardless of insurance type or self-pay.
- Chiropractic Care. You are required to have a prescription for this service.
- Clothing. For physical therapy or chiropractic, please wear shorts, sweats, and t-shirts. For hand therapy, please wear short sleeve t-shirts.
- Coming in for MRI, CT Scan, or DEXA Bone Density Scan?
- Read the checklist and safety forms for the imaging you’ll be getting.
- Read the checklist and safety forms for the imaging you’ll be getting.
- Know where to find our office.
- Know our office policies.

Read What Our Patients Say
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“I think Orthopedic Surgery Specialists group is the best group for orthopedic surgery. Over the years, before OSS, I had two knee surgeries, a shoulder surgery, and a foot surgery with different doctors and at different facilities. So I have had a lot of orthopedic experience. I discovered OSS this summer after a MRI revealed I had a broken hip. Dr. ... ”- Janet L.
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“They evaluated me carefully, always listen to my feedback, and adjusted workouts to see my progression, and in the end, I was able to be discharged from treatment and return to my normal activities earlier than planned. I definitely built more strength in the program than I had before, and feel confident that I can continue building strength at home with ... ”- Brain M.
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“Dr. Shahan Yacoubian replaced my left hip in October. I went in with full confidence because not only was I referred by my trusted physician, but leading up to the surgery I met so many others who had recently had hip or knee surgery and highly recommended him. Since my VERY SUCCESSFUL hip replacement, I've met even more of his happy patients. It just ... ”- Tina P.
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“Dr. Korchek is amazing. I can’t say enough about him. He was informative and honest and put me at ease explaining everything, ”- M.C
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“Got an appointment the very next day after breaking my leg. Thank the doctor at Burbank Urgent Care for calling over the referral. Everyone was very professional and compassionate. The PA and his assistant, Brian, were great at casting my leg with safety and comfort. What a relief! ”- Sai-Ling M.
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“I could not walk I had to hop, my hip was really bad and was in need of total hip replacement. I was sent to Shahan Yacoubian I have not felt so good in the last 5 years, Dr Yacoubian reassured me that / will be better, I have not be so happy in years, I personally recommend him with being a top Dr that I have ever had and I would go back to him in a ... ”- Sheila C.