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Refill or Change to Medication

 

Refill at SAME pharmacy?

Contact that pharmacy FIRST to start the request.

It’s easy and better for you for these reasons:  
1.  The pharmacy will check if the medication is available and in stock. 
2.  The pharmacy will look up costs based on your insurance benefits. 
3.  The pharmacy will quickly e-send (FAST, typically same day) to OSS since the pharmacy has the info already.

 

Refill at a NEW pharmacy?

Best is if you fill out the form at bottom of this webpage.  The OSS Medication Messaging team will then hand off the request to the OSS providers to review and then send to the new pharmacy so you can then pick up the medication. 

 

New or a change to a medication? 

If you need a new or change to a medication because you are having a dental procedure (for those patients who had a joint replacement), or because the medication is is not helping or you have an allergy, then please request an appointment. Our team will be able to make a quick assessment about the next steps to take. 

 

Important

  • Been more than 3 months since you have seen the OSS provider? If yes, you’ll need to meet with the provider. Click now to request an appointment.
  • Give OSS 2 business days to review the medication refill. We try to do it faster but again, give us 2 days. Always try to make the request in advance before your medication runs out. 
  • If OSS ends up sending in the request for the refill, OSS will only find out if medication is unavailable only after it is sent. That is why OSS always recommends the patient contact the pharmacy first so the pharmacy can be the one to request.
  • OSS does not have a preferred pharmacy or an affiliation.

 

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Read What Our Patients Say

  • “Dr. Falkenstein has performed 2 lower back microdiscectomies in the past with excellent results. I've seen other doctors since the surgeries and they have all commented on the excellent work performed by Dr. Falkenstein. I am going back for fusion surgery soon and feel very comfortable with him performing this surgery. I've also had questions pop up ... ”
    - Russel L.
  • “Dr. Shahan Yacoubian replaced my left hip in October. I went in with full confidence because not only was I referred by my trusted physician, but leading up to the surgery I met so many others who had recently had hip or knee surgery and highly recommended him. Since my VERY SUCCESSFUL hip replacement, I've met even more of his happy patients. It just ... ”
    - Tina P.
  • “Dr. Stephan V. Yacoubian is the best! He is knowledgeable, specific, and treats with care and patience. I have had my left & right shoulder surgically repaired after two unfortunate accidents and never looked back. It’s a been a dream come true. ”
    - Maxine W.
  • “St. Joseph ER recommended this practice….I was grateful they (OSS) got me in to see someone within a day of my request. Katie Wong PA was great. She listened and performed the exam mindful of my being in pain. ”
    - Margie
  • “Two years since I had both knees replaced and all is good! I believe I left a very positive review not long after, so this is basically a repeat of that. Dr Shahan Yacoubian does the knee replacements, and he knows what he is doing. His staff is great too and their physical therapy center next door is top notch! They were great! Didn't push too hard to ... ”
    - Marc S.
  • “Dr. Falkenstein saved me! I honestly don't even know how to describe the happiness and relief I am feeling right now after suffering from lower back pain for pretty much half of my life (ps I am 30). Thank you Dr. Falkenstein for giving me my quality of life back! I am so appreciative of you and I recommend anyone suffering from spinal pain only trust ... ”
    - Linda C.