About Your Visit

Things to Bring

Please review this list and bring all pertinent information to your appointment.

Your valid health insurance card

Payment

Your driver’s license (or valid picture ID)

A complete and accurate list of your current medications

Referring doctor contact information so our doctors may send office notes and a letter after your visit.

Any tests (x-rays, CT scans, MRIs) relevant to your problem.

Completed New Patient Form .

Insurance, Fees, & Forms

Please click on our New Patient Form and bring the completed packet to your appointment.

Insurance & Fees:We are committed to the success of your medical treatment and care. Please remember that payment of your bill is part of your treatment and care with us. Our physicians are contracted with many Preferred Provider Organization (PPO) insurance plans. We urge you to call your insurance plan so you understand services that are included and are not included by your health plan. Our office will file insurance claims for major procedures. We accept patients who are “In Network” and “Out of Network”. We welcome Medicare, Worker Compensation plans, and patients who will pay by cash. We accept the following methods of payment: cash, check, VISA and MasterCard.

If you have questions about payment for services, insurance, and billing, please call our office and ask to speak with a financial counselor / insurance department.

Directions on How to Complete the Forms

Be sure that you have Adobe Acrobat Reader version 7.0 or higher on your computer so you can open the PDF file.

The forms are PDF interactive. That means, you can either fill in the interactive form on your computer or fill in the form by hand.

If you are completing the form online, please note the following:

You cannot save the data you type in the form. As such, please be sure to complete the form and print before you close the document. You will be limited to the space that is visual in each field on the form.

Press the TAB key to move to the first field.

Use the TAB key to move from one field to the next.

Holding down the SHIFT key while hitting TAB will reverse direction of tab.

To check a check box, TAB into the field and hit the SPACE BAR. This will fill in the check box with the check mark and tab to the next field. To bypass one, just tab past it.

Once you have filled in all interactive fields, print the form, check all circles, and sign and date the form where applicable.

Medication Refill

Our office requires 48 hours to process prescription refills. Please contact us or your pharmacy so you will not run out of medication while waiting for your prescription to be processed. Prescriptions will only be refilled between 8:30 AM to 4:30 PM, Monday through Friday.

Narcotic (Pain) Prescriptions
The doctors in the practice prescribe Narcotic Medications only in cases of acute injury and after surgery for a period of no more than 6 weeks. If you require long term pain control, you will be referred to your Primary Care Physician (PCP) or to a pain management specialist.

“Just wanted to thank you and your staff for the quick, professional and precise treatment you provided me today. Not knowing what to expect in the setting a dislocated bone, you turned a bleak situation into a very pleasant and calming experience...Thank you again and please extend my appreciation to your staff and the folks in the x-ray lab.”

- Patient J.L, Closed reduction of a dislocated fractured thumb performed by Dr. Raymond Raven

“I would like to be as honest as possible. All the Doctors at (OSS) are very professional. I'll tell you what I observed with Dr. Shahan Yacoubian. You tell him a dumb joke, he hears it but he never loses his train of thought…he continues to observe the problem. I am very satisfied with his professionalism and everybody that woks in the office. Thanks for being the best.”

- Patient R.C., Revision Knee Surgery performed by Dr. Shahan Yacoubian

“How pleased I am to thank you for repairing my left knee. The first time another doctor repaired the knee about 24 years ago. It feels much better after the surgery you did for me and I appreciate you very much. (I am) a very satisfied patient.”

- Patient R.D., Minimally Invasive Knee Arthroscopy Surgery performed by Dr. Stephan Yacoubian

"It’s been a long and rough journey. I have been dealing with extreme neck and arm discomfort and, at times, unbearable pain for many a year. It was indeed a glorious day when I met you, Dr. Falkinstein. Until you, only my symptoms were treated which resulted in only temporary relief. But you were able to spot the problem and deliver the healing solution. You, your staff and co-workers were set upon my life’s path to change it forever… change it for the better. Dr. Falkinstein, we send out an unlimited number of “Thank Yous” to you and everyone else who was involved in my surgery. You all are an undeniable blessing and are very much appreciated."

- Patient R.J., Cervical Stenosis Treated with Anterior Cervical Discectomy and Fusion performed by Dr. Yuri Falkinstein

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Things to Bring

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